Service & Case Support Officer (CDC)

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of a busy team offering support across Young People’s Services. An exciting and unique opportunity has arisen for a permanent part-time member of staff to join the Service & Case Support Team. This is a highly skilled role which provides administrative support to Young People’s Services which encompasses the Youth Justice Service, Return Home Interview Service, EPIC Youth Crime Prevention Team, Careers Information Advice & Guidance, Pause, Psychology Service and Children’s Rights. The role provides support across Young People’s Services, including direct work supporting Service Managers and the Strategic Lead as required. The team provide efficient, effective and professional administrative and case management support to Young People’s Services across a range of activities which meet quality standards and performance targets. You will work as part of a team and will be able to work flexibly to meet the demands of the role. You will need to be able to undertake new tasks in a fast paced and changing, dynamic organisation. The post holder will be working with confidential information and will be expected to always work within Data Protection guidelines. Examples of where the Service & Case Support Team provides a high-quality service are:

• General administrative functions to Young People’s Services
• Use of a variety of IT systems including MS Office package
• Case level support
• Supporting the Court and custody processes
• Business support for data collection processes
• Service and electronic minute taking for a full range of professional and client focused meetings
• Processing financial transactions
• Project support for bids and innovation
• Working closely with police and wider Social Care to manage and monitor missing young people
• Collating performance data in relation to missing young people

This is a permanent position, giving you a chance to be part of a supportive team working in a fast-paced environment where no two days will be the same. In Return For Your Contribution, We Offer

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Please review the job summary and profile and demonstrate in your application how you meet the required criteria. Shortlisting date: 30th July 26 Interview date: 11th August 26 For further details or an informal chat please contact: Carolanne Tasker, Tel: 01302 736100, email: Carolanne.tasker@doncaster.gov.uk Company: City Of Doncaster Council Salary: £26,403 - £27,255 pro rata Location: Doncaster, South Yorkshire Sector: Health and Social Care Job Role: Officer