Apprenticeship Onboarding & Compliance Coordinator

Company Description WMC Training is a high-quality, government-funded training provider specializing in Childcare and Management qualifications across England. Rated “Good” by Ofsted and funded by the Department for Education, the organization has supported over 10,000 professionals to achieve nationally accredited, work-based qualifications over 15 years. WMC Training partners with small, medium, and large employers, including over 450 nursery settings, the NHS, and David Lloyd Clubs, helping them meet apprenticeship and staff development goals. Eligible employers can access up to 95% UK Government funding, and benefit from free recruitment services that include vacancy advertising, candidate vetting, CV sharing, and interview coordination. Apprenticeship programs are structured, flexible, nationally accredited, and can start at any time of the year, supporting workforce development across England. Role Description The Apprenticeship Onboarding & Compliance Coordinator is a full-time, on-site role based in Cardiff. This position is responsible for managing the end-to-end onboarding process for apprentices, ensuring all documentation, eligibility checks, and funding requirements are completed accurately and on time. The Coordinator will liaise with employers, apprentices, and internal teams to schedule inductions, explain program requirements, and maintain clear communication throughout the learner journey. Day-to-day tasks include maintaining accurate records on internal systems, monitoring compliance with government and funding body regulations, preparing audit-ready documentation, and resolving queries related to apprenticeship enrollment and progression. The role also supports continuous improvement of onboarding processes, contributes to reporting on learner numbers and compliance status, and helps ensure a smooth, positive experience for all stakeholders. Qualifications

• Strong administrative and organizational skills, including accurate data entry, document management, and attention to detail.
• Experience with compliance, regulatory or funding requirements, preferably within apprenticeships, further education, or training environments.
• Confident communication and interpersonal skills to work effectively with apprentices, employers, and colleagues, both in person and by phone/email.
• Ability to manage multiple tasks and deadlines, prioritize workload, and follow structured processes consistently.
• Comfort with using digital systems and Microsoft Office (e.g., Word, Excel, Outlook) for record-keeping, reporting, and correspondence.
• Experience in education, training, or apprenticeship coordination is beneficial, as is knowledge of UK apprenticeship funding and ESFA/DfE requirements.
• Relevant qualification in administration, education, or business (or equivalent experience) and a commitment to ongoing professional development.
• Ability to work effectively on-site in Cardiff as part of a team, demonstrating reliability, integrity, and a learner-focused approach.