Meet Katrina: The Inspiring Journey of a Lidl Store Manager in Belfast

In the Spotlight: Katrina Houston

Katrina Houston, the manager of Lidl’s new store on the Stewartstown Road, Belfast, shares her incredible career journey.

What was your first job?

Katrina's career began in a crèche, where she balanced working while studying for a qualification in childcare. She also worked part-time at Lidl’s Andersonstown Road store as a customer assistant. After 22 years with Lidl Northern Ireland, she reflects on her love for the job and the supportive environment.

Career Progression

Over the years, Katrina has climbed the ranks, working her way up to store manager at the newly reopened store on Stewartstown Road. She describes the experience of cutting the ribbon on the new store as a fantastic milestone in her career.

Qualifications

Katrina holds A-Level qualifications along with an NVQ level qualification in childcare.

Keys to Success

Her ambition and eagerness to learn have been pivotal in her career. Katrina feels that Lidl has always supported her in acquiring new skills and experiences.

Personal Insights

Katrina describes herself as easy-going and emphasizes the importance of transparency and open communication in her leadership style. She believes that respect is reciprocal and leads by example.

Inspirations and Advice

She looks up to her mentors and colleagues who have guided her throughout her journey. Katrina values teamwork and the willingness to ask for help when needed.

Business Changes

If she could change one aspect of doing business in Northern Ireland, it would be the Sunday trading laws to better support customers and communities.

Essential Tools

Katrina relies heavily on WhatsApp for communication, and she enjoys reading the Harry Potter series in her spare time.

Fun Facts

When she's not working, Katrina is passionate about her family and enjoys skydiving, having recently done a jump in Barcelona with her husband. She drives a BMW 220E and is focused on providing for her family, which is her greatest passion outside of work.