Business Development Manager - Built Environment Technology Consultancy

Location: Farringdon

Reports to: Sales Director

Sector Focus: Workplace and Hospitality

About Blend

Blend is a fast-growing technology consultancy specialising in AV, IT, Security, and Intelligent Building Systems within the Built Environment. We partner with leading Project Managers to deliver both fit‑out and new‑build projects across the workplace and hospitality sectors.

We are seeking a driven Business Development Manager with strong industry relationships and a track record of identifying and shaping project opportunities. This role focuses on building trusted relationships with Project Managers, generating new project opportunities, and contributing to the strategic growth of the business.

Key Responsibilities1.     Relationship Development & Account Growth

·        Build, nurture, and manage long-term relationships with Project Managers, Cost Consultants, and other key stakeholders.

·        Act as the primary liaison to understand project needs, timelines, and challenges.

·        Stay close to project cycles to identify opportunities early and support client requirements effectively.

2.    Pipeline Generation & Opportunity Management

·        Proactively generate new opportunities within target sectors or assigned accounts.

·        Qualify opportunities and collaborate with the Sales Director on prioritisation and pursuit.

·        Track market trends, competitor activity, and client project pipelines.

·        Share actionable insights that influence wider sales strategy.

3.    Networking & Market Presence

·        Attend and represent Blend at industry networking events (e.g., CoreNet, BCO), both in the UK and internationally when required.

·        Plan and host client-facing events with the Sales Director and marketing team.

·        Expand brand awareness through proactive industry engagement, including LinkedIn and other channels.

4.   Sales Process Support

·        Assist in the preparation of proposals, presentations, and bid documentation.

·        Maintain accurate and timely Salesforce updates and reporting.

·        Support the execution of strategic account plans and commercial initiatives.

5.    Client Retention

·        Maintain consistent communication with existing clients to ensure ongoing satisfaction.

·        Identify risks to project delivery or client relationships and escalate appropriately.

·        Support long-term partnerships by positioning Blend as a proactive, value-driven consultancy.

6.    Reporting & Administration

·        Provide updates on pipeline, activity, and account health.

·        Contribute to quarterly business reviews and internal planning sessions.

Skills & ExperienceEssential

·        Understanding of the built environment, construction and fit out industries.

·        Network within Workplace or Hospitality project management communities.

·        Background in the built environment: technology consultancy, MEP, architecture, fit‑out, PM, or similar.

·        Proven experience generating pipeline and building relationships in a consultative sales environment.

·        Comfortable engaging with senior stakeholders and guiding conversations around project challenges.

·        Ability to work independently and collaboratively in a fast-paced environment.

Preferred

·        Experience selling or consulting in AV, IT, building systems, or smart building technology.

·        Salesforce or similar CRM experience.

·        Understanding of the RIBA stages.

·        Strong presentation skills.