E-commerce Manager

E-commerce Manager

We are working with a digital marketing agency to appoint an E-commerce Manager. The agency manages a portfolio of e-commerce client accounts across multiple sectors, and you will act as both strategic consultant and delivery lead across those accounts.

You will take ownership of e-commerce performance covering strategy, website management, digital merchandising, CRO, and performance marketing collaboration, serving as a trusted point of contact for clients and ensuring growth initiatives are delivered.

Key Responsibilities

• Develop and implement e-commerce growth strategies across multiple client accounts, setting KPIs, sales targets, and growth roadmaps
• Oversee daily performance and optimisation of platforms including Shopify, Shopify Plus, WooCommerce, Magento, and BigCommerce
• Manage digital merchandising, product launches, promotional campaigns, and seasonal activity
• Collaborate with specialist marketing teams across SEO, PPC, Paid Social, Email, SMS, and Affiliate channels
• Lead CRO activity including A/B testing, checkout optimisation, and mobile performance improvements
• Produce weekly, monthly, and quarterly client reports; present insights and recommendations in client meetings
• Lead e-commerce projects including platform migrations, website redesigns, and loyalty programme launches

Skills & Experience Required

• 3+ years of e-commerce, digital commerce, or agency-side experience
• Proven experience managing e-commerce platforms and analytics tools (GA4 essential)
• Strong client-facing and communication skills
• Shopify Plus & Analytics, Klaviyo & Google Analytics

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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