Roster Clerk - South Wales Control Centre, Cardiff

Location Cardiff, GB Department Name Wales & Western Region About Network Rail Join Network Rail - Where People and Connections Matter At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more. We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. If you're ready to make a real difference, we'd love to hear from you! Brief Description To produce cost effective and efficient rosters for nominated employees compliant with the relevant operational standards in line with current rostering principles and competency requirements. Monitor the competency database to manage future safety critical competency expiries. About The Role (External)Key Accountabilities:

• Compile and publish rosters using the Corporate Rostering Tool in accordance with National Rostering Principles, company policies and standards.
• Prepare rosters for employees undertaking weekly / daily rostered duties. Covering sickness, annual leave, training, briefing and special arrangements. Liaise with local managers to crosscheck roster data.
• Manage short notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues.
• Compile and control leave records, including input to the production of annual leave rosters.
• Make roster arrangements for medical examinations and interviews.
• Make roster arrangements for safety critical competence expiries, training plans, training courses and briefings.
• Monitor and maintain competency data so that no base roster shifts are left uncovered due to expired competencies.
• Carry out pre and post payroll interface checks to validate roster data. Submit late notice roster changes to payroll.
• Gather and analyse fatigue data and highlight issues to the relevant line manager.
• Provide information and data to support the routes reporting requirements.

Job Skills, Experience and Qualifications:Essential

• Excellent knowledge of national rostering principles
• Previous successful experience in prioritising workloads and delivering to deadlines
• Ability to demonstrate excellent interpersonal and communication skills
• Previous successful experience of analysing data and producing reports
• Understanding of conditions of service applicable to rostering
• Understanding of roster systems
• Demonstrable ability to accurately manage data and attention to detail
• Previous successful experience of working in a team and engaging with virtual team members
• Able to demonstrate good general IT skills

Desirable

• Understanding of pay arrangements for rostered staff
• Geographical knowledge of the route
• Knowledge of the UK rail industry

How To Apply (External)Salary: Band 5 - £30,119 Closing date: 20th February 2026 - Late applications will not be accepted. Click apply now to apply. You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application. We positively embrace flexible working recognising that employees may wish to balance work and family/home life. In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours. At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk Network Rail Benefits - To find out about what benefits we offer, click here All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

• Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****