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SC255276 - Single Point of Contact Navigator

NHS Grampian
Department:Education
Type:REMOTE
Region:Aberdeen, Scotland
Location:Aberdeen, Scotland, United Kingdom
Experience:Entry Level
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Job Description

Posted on: September 4, 2026

An exciting opportunity has arisen for three full-time Band 4 Single Point of Contact (SPOC) Navigators to join an innovative and expanding patient support service within NHS Grampian.

These rewarding roles will play a key part in delivering dedicated, person-centred support for patients throughout their cancer journey. Working closely with our Clinical Nurse Specialists and wider multidisciplinary teams, successful candidates will help ensure patients receive timely, coordinated care and treatment in line with national standards and targets.

As a SPOC Navigator, you will become a trusted point of contact for patients and their families, providing guidance, answering queries about investigations and appointments, signposting to appropriate support services, and working collaboratively with cancer tracking and MDT teams to enhance the patient experience.

You will join an established and supportive team of navigators and support workers at an exciting time of service development and transformation. This role offers the opportunity to help shape new ways of working, contribute to service redesign, and make a meaningful difference to the delivery of high-quality cancer care across NHS Grampian.

We are looking for motivated, enthusiastic individuals with excellent communication and interpersonal skills, experience of working within the NHS, and a passion for delivering outstanding patient-centred care. If you thrive in a dynamic environment and enjoy working as part of a collaborative team, we would love to hear from you.

If you are excited about this post we would like to hear from you.

For further information please contact Jinette Mathieson, Macmillan Cancer Nurse Consultant at jinette.mathieson@nhs.scot.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot.

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

You should apply for this post by completing the application process on Jobtrain.

DO NOT upload a CV as this will not be used for short listing purposes.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

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Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.

Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address.

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  • Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.
Originally posted on LinkedIn

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