Traffic Manager

The Role – Traffic Manager (reporting to Operations Director)

We’re on the hunt for an experienced Traffic Manager to become the operational heartbeat of our agency. As a key member of our FinOps team. you'll be the go-to for workflow coordination across our talented teams - from strategists and creatives to developers and performance experts. This role is hands-on, highly collaborative, and crucial to our ongoing success.

What You’ll Do:

• Lead daily traffic management and workflow scheduling across the entire agency.
• Actively manage resource allocation, using Monday.com to ensure accurate tracking of tasks, timelines, and team availability.
• Quickly identify and address resource conflicts, workflow bottlenecks, and potential issues to maintain operational efficiency.
• Oversee recruitment, onboarding, scheduling, and management of freelance talent.
• Own and manage resource forecasting processes, planning as far ahead as possible to align with our agency’s financial and operational (FinOps) goals.
• Report on Revenue Recognised (Rev Rec) as a key operational KPI, supporting FinOps to ensure revenue is maximised through efficient workflow management.

What We’re Looking For:

• 5+ years of experience in traffic/operations/project coordination within an agency environment.
• A natural organiser with laser-focus attention to detail.
• Cool-headed under pressure and an excellent problem solver.
• Fantastic communication skills – clear, concise, and confident.
• Experience with PM tools and a love for streamlining how people work.
• Someone who loves being in the mix and genuinely cares about helping teams do their best work.

Your rewards:

As well as a competitive salary dependant on experience, you will receive:

• Up to the equivalent of 37.5 days leave (plus Bank Holidays). This is made up of 24 days of holiday plus 3 days over Christmas, 5.5 life balance days (a half day each month to do whatever you want), and an additional holiday for each year of service, up to a total of 5 extra days.
• Early finish on a Friday.
• Private health insurance which covers pre-existing conditions, cancer care and gives cashback for routine optical and dental treatments.
• Life assurance.
• Pension scheme.
• Enhanced maternity and paternity pay.
• £1000 for referring a new hire.

And we offer:

• Working from our Manchester office with flexibility for hybrid working.
• Access to a personal trainer/nutritionist, free fruit, and breakfast.
• Mental health support and access to professional therapists through ‘Spill’.
• Yearly peer feedback and performance reviews tailored personal development plans and objectives.
• Access to industry accredited professional qualifications through our IPA membership.
• Employee voice, we consult our people on matters affecting them and encourage. participation in surveys, our suggestions box and employee awards.
• A social buddy, monthly agency socials and events put on by our culture committee.
• Lunch & Learn events to gain more understanding of different facets of agency life.

About TrunkBBI

TrunkBBI is an integrated marketing agency focused on creating engaging, immersive, and highly creative experiences for brands. We are a collaboration of some of the top names from network and bespoke agencies, brought together to deliver a boutique experience and service to clients. Unique in our approach and our desire to do things differently, we build client teams that combine the best of abilities in design, dev, tech, content, engagement, and performance. Our belief in our approach ensures we produce brilliant results for clients.

Our commitment to Diversity, Equity & Inclusion

We had always thought our business was open and inclusive. Afterall, one of our values is “Everyone matters”. We hammer home the behaviour of treating everyone with respect, seeing things from the other person’s perspective, understanding that everyone has different values, responsibilities, concerns, families.

But when you delve a little deeper into Diversity, Equity and Inclusion, this value is a great place to start but it involves so much more.

Here at TrunkBBI, we naturally welcome difference. It’s what gives us strength as a business, the wide breadth of experience, capabilities, and perspectives. And any creative business knows that the best ideas don’t come from just one place. Diversity is important, but we feel what makes the real difference is inclusivity, or the act of helping people feel valued and enabled regardless of their differences.

We have really then only just begun our diversity and inclusivity journey. We started by ensuring everyone has mandatory training to help people understand what it means to be inclusive. We’ve set up a panel of people within the business to champion difference and we have ambassadors who are gaining their IPA D, E & I certifications. We continue to learn and evolve, and realise that this is not a quick win, or a ‘one and done’.

We are adapting our practices, offering home working, flexibility around start times, offer monthly life-balance days, offer access to mental health professionals, assess our working spaces to accommodate brilliant neurodivergent minds. And will continue to evolve to enable the difference around us.