
Cardiology PACS Support Manager
Job Description
Posted on: October 10, 2025
Job Overview An exciting opportunity has arisen for a dynamic, enthusiastic and motivated Cardiology PACS Support manager to join our busy directorate team. The successful candidate will be responsible for supporting the Cardiology Clinical IT Manager by generally assisting with the smooth running of all Cardiology IT systems and act as the systems support specialist assisting the clinical team directly. The band 5 post will be based at the Royal Gwent Hospital covering Cardiology Services. You will be supported in your development by the Clinical IT Manager, Operational Service Manager and Directorate Manager. This post is fixed term/secondment for 12 months to cover maternity leave. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Main duties of the job We are looking for an individual who will assist with the day-to-day system administration of the cardiology Picture Archiving and Communications System (PACS), Computerised cardiology Information System and all associated systems within cardiology to assist the clinical team deliver excellent patient care by using their knowledge of the cardiology departments clinical and administrational needs. The post holder will assist the Cardiology Clinical IT Systems Manager on the purchase and evaluation of new systems, implement changes and help ensure the health board continues to have a functional cardiology imaging and reporting system that meets the needs of the clinical staff who use it. They will assist the Cardiology Clinical IT Manager, Directorate Manager, Operational Services Manager in planning and implementing operational initiatives in line with local and national strategies. The Post holder will provide statistical data for audits (both local and national), assist in investigating clinical incidence which may involve dealing with sensitive or contentious issues. The post holder will be responsible for devising service performance reports and communicating them effectively to key stakeholders both internal and external to develop any necessary tools to improve processes and services across the directorate and division. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications & Knowledge Essential criteria
- Good Education & IT knowledge
Desirable criteria
- Knowledge of PACS Systems/Performance Reporting
- Knowledge of DICOM / Fault prioritisation and management
- Performance Reporting / Awareness of new technology developments
- Knowledge and understanding of IG / Policies, procedures within Clinical IT environment
Experience Essential criteria
- Working with Cardiology/Radiology PACS systems
- Implementing Projects, Change & change management
- Competent in use of Microsoft operating systems and applications / NHS IT Systems and data
- Performance management / Monitoring, Quality, Audit
- Training and compiling training material / Complaint Management
- Operational Management knowledge / Understanding of Acute services
Skills & Attributes Essential criteria
- Excellent IT skills / Communication skills / Interpersonal skills
- Ability to integrate IT systems / Presentation skills / Methodical
- Able to work independantly, part of team / work in a pressured environment
- Strong leadership qualities / Manage situations / Reliable
Other Essential criteria
- Self motivated / Flexible approach to work / willing to work unsocial hours
- Approachable / Able to work Professionally and confidentially / Able to promote the service
Desirable criteria
- Ability to Speak welsh
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