Business Support Executive

Join Metro – Where Innovation Meets Logistics Excellence

At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others.

We’re looking for a proactive, detail-oriented, and an exceptional communicator to join our high-performing team based at our Birmingham Business Park HQ as a Business Support Executive.

This role focuses on providing comprehensive administrative support to the business and assisting the Business Support Manager in diary and office management tasks. Key responsibilities include maintaining data integrity across various platforms, coordinating meetings, organising events, and ensuring seamless communication with stakeholders. The role requires discretion in handling sensitive information too and offers opportunities to work closely with senior leadership.

If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move.

What You’ll Be Doing

As part of our Business Support team, your role will include:

• Support with arranging and facilitating meetings including preparing agendas, distributing materials, and taking minutes as required (internal and external).
• Maintain and manage company mailing list (currently via Mailchimp) to ensure data is accurately held, regularly updated and maintained.
• Arrange domestic travel logistics, including train tickets, accommodations and transportation. As well as preparing detailed itineraries and travel packs for the Board and Directors as required.
• Assist in maintaining accurate company documentation and ensuring corporate presentations are up to date.
• Support with tender documentation and liaise with the Key Accounts team for submission requirements.
• Assist in the organisation of special events, conferences, and off-site meetings.

What You’ll Bring

We’re looking for someone who’s not just organised, but passionate about business support. You’ll need:

• Previous administration experience in an office environment.
• Exceptional organisational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in office software and calendar management tools.
• Discretion and confidentiality in handling sensitive information.
• Ability to work independently, prioritise tasks, and meet deadlines.
• Excellent interpersonal skills and a professional demeanour.
• Bachelor's degree or relevant certification is a plus.
• Ideal candidate will have previous experience in minute taking and database management.

Why Metro?

We believe in rewarding our people. Here’s a selection of what you’ll enjoy:

• Discretionary bi-annual bonus – because your success drives ours.
• Health & wellness perks – including gym discounts, retail offers, and more.
• Health cash plan – supporting your wellbeing.
• Octopus EV car scheme – drive electric, drive smart.
• Free parking – no stress, no cost.
• Respectful, inclusive culture – where your voice matters.
• Training & development – grow with us, every step of the way.

Plus, You’ll Enjoy:

• Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments.
• Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions.
• Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure.
• Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving.
• Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.