Come and make a real difference: we’re looking for a Service Manager to help make _**everyday remarkable**_ for our friendly team in Torfaen. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Service Manager, you can play a vital role in this. **Role:** Service Manager **Location:** Torfaen **Hours:**  37 Your shift pattern will include weekends and sleep-ins **Salary:** £32,669pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile **Contract:** Permanent **Interviews:** We are looking to interview **as soon as possible** so would encourage you to apply at the earliest opportunity **Click here to learn more about growing your career at Cartrefi Cymru.What you’ll be doing:** As Service Manager you’ll be responsible for 3 services and managing the day-to-day operation and management of the support service as well as proactively engaging with the continued development of the service. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action. You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop. Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make _**everyday remarkable**_. **Who we are looking for:We’d love to hear from you if you have:**

*   experience supporting people with learning difficulties in a social care setting
*   Level 5 qualification in Health and Social Care (or actively working towards)
*   a strong caring nature to support others to live an enriched life and fulfil their potential
*   effective communication and the ability to influence others
*   a working knowledge and understanding of the Care Council for Wales Code of Practice
*   flexibility to work shifts and provide cover as required
*   access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
*   a drivers licence and happy to travel for meetings and training.

**Our Benefits**

*   Excellent training and development opportunities to achieve qualifications
*   25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
*   Benevolent Fund, confidential financial wellbeing resource available to our colleagues
*   Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
*   Refer a Friend - Referral Programme
*   Company pension
*   Cycle to work scheme
*   Benefits and discount platform
*   Eligibility for Blue Light discount card
*   And much much more…..

**About Us** Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here **Our Values** We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include: **Honesty Trust Kindness Respect Wellbeing**

Service Manager

**Application Deadline:** 22 August 2025 **Department:** CSG - Casualty (EL/PL / CAT PI / Disease / Fraud / Motor / Credit Hire) **Employment Type:** Permanent **Location:** Newport **Description** DAC Beachcroft is looking to appoint a Supervisor to join our National Motor Injury team to support our Training Team. The Motor Injury team has a dedicated Training team to provide a full service support network to our new joiners to provide consistency and support ongoing development. The training team deals with a variety of Motor injury claims from Pre litigation, MOJ, Infant Approvals, OIC, Small track to fast track. The team has a progressive approach and a market leading reputation for not simply tackling the claims themselves from a litigation perspective, but also for tracking and analysing behaviours and trends with a view to providing insurers with bespoke strategies and changing market behaviours. What you will do? Direct Supervision and Management of a team of handlers who will have responsibility for volume pre litigated and litigated cases. Through effective supervision and support of lawyers, to be accountable & responsible for the following:

*   Technical supervision of claims
*   Delivery of Day one training and ongoing training in line with Motor Injury induction process.
*   All interim and performance reviews, including probation reviews
*   Absence management
*   Cascading and communicating information
*   Motivating and engaging the team, as well as overseeing their well-being
*   Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyer, with appropriate SLA and deadlines met
*   Ensuring that lawyers carry out work effectively to meet the needs of the clients and the commercial requirements of the firm
*   Ensuring any emerging risk or compliance issues that are raised by lawyers within a case are addressed and managed in conjunction with the Team Partner in the first instance
*   Effective allocation of work amongst the team to meet the skills and technical knowledge of the individual whilst ensuring work is carried out profitably for the firm and client
*   Raising and dealing with any complaint or any escalated risk or compliance issues appropriately

In addition the successful candidate will be responsible for the following:

*   Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience. Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days).
*   Handle a caseload of pre-litigated & litigated injury claims and achieve measures.
*   Maintain an awareness of the firm's strategies and plans.
*   Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications.
*   You will be required to handle confidential information in line with the firm's data security protocols.

Who you are

*   Have demonstrable experience of handling a caseload which includes;, personal injury, credit hire or similar case types.
*   A high level of personal compliance with client SLAs, protocols and KPIs
*   Good people management skills including the ability to motivate, coach and mentor team members at all levels
*   IT skills - Be IT literate with a good working knowledge of Excel and Word.
*   Prioritisation & Organisation skills – A strong ability to organise their own time, identify priority tasks and know when to ask for help.
*   Analytical skills – The ability to critically look at factual evidence, identify what is not right/out of the ordinary.
*   Commercial sense – The ability to know the principle or law but also know when is it worth pursuing it.
*   Interpersonal skills – The ability to get on with a team, speak to a customer on the phone and meet a client.
*   Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback. In addition the ability to be resilient and manage own caseload with competing demands of the team.
*   Be a positive and approachable role model
*   Aptitude to learn – The ability to retain knowledge and put into play new skills.
*   Good oral and written communication skills
*   Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

*   High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
*   A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
*   Opportunities for growth and progression including professional funding
*   In person and remote social events
*   Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Supervisor - Motor Injury

Mott MacDonald Bentley is a fully integrated design and build business combining the design expertise of Mott MacDonald with the contracting experience of JN Bentley to deliver award winning projects. Working for Mott MacDonald Bentley, you will work on major water and wastewater schemes throughout all phases of the project from feasibility through to construction.  With an annual turnover surpassing £500 million, Mott Macdonald Bentley cements its position as a leader within the industry. The sustained, robust business performance creates an ideal environment for career growth.    We have secured a new framework with Dŵr Cymru Welsh Water that will last up to eight years, this will see MMB tackle projects across the DCC region covering both clean and wastewater treatment sites, as well as below ground assets, reservoirs and nature-based solutions.   After securing our first framework with DCC at the beginning of AMP6, our presence in Wales has grown significantly, directly employing over 270 colleagues in the country across all roles, from frontline construction to design and management positions.   You will work on projects that make a real difference to our environment and our communities. Working primarily in the UK water market, MMB provides the feasibility, design, construction, and commissioning services needed to keep water flowing and wastewater treated. You’ll work on projects that make a real difference to our environment and our communities by enhancing the efficiency and effectiveness of water and wastewater treatment systems.   You will play a pivotal role in delivering BIM and Digital outputs throughout the lifecycle of various projects. From concept design to commissioning, you will ensure that all BIM aspects are meticulously considered and integrated.    The role of a BIM Technician includes: 

*   Delivering CAD/BIM design data and undertaking quality control processes and contributing to development of the CAD/BIM standards.
*   Using 3D modelling to support design collaboration, clash resolution, asset data capture, digital rehearsal and cost capture.
*   Supporting the development of the common data environment platform and process (Autodesk CC/ BIM 360).
*   Creating and developing a standardised BIM element library, to support model reuse and a production approach, including identifying affordable and low carbon solutions.
*   Taking responsibility for cyber security aspects associated with CAD/BIM data and access.
*   Undertaking validation of CAD/BIM models from suppliers and integrating into our models.
*   Working with designers to manage the competing tensions of time, cost and quality.
*   Managing safety, wellbeing, environment and sustainability within your BIM/CAD output.
*   Supporting the project teams understanding of BIM and supporting less experienced BIM technicians, providing technical and professional guidance to aid their development.

What you’ll need: 

*   Recognised qualification in Computer-aided design (CAD), BIM or related field.
*   Proficiency in one or more Autodesk authoring packages (Revit, Civil 3D, AutoCAD).
*   Experince with water, or wastewater, non-infrastructure or infrastructure projects.
*   Experience in authoring 3D models in a common data environment platform (Autodesk Construction Cloud/BIM360).
*   An understanding of working in a common data environment platform (Autodesk Construction Cloud/BIM360) and managing BIM data throughout the project lifecycle.
*   Understanding of key principles of information management as set out in ISO 19650.
*   Ability to communicate effectively with team members and stakeholders.
*   Methodical approach to problem solving. 
*   A proactive and pragmatic approach.
*   Proficient in delivering results within short timeframes, prioritising tasks and managing your time efficiently.

What we can offer:  At Mott MacDonald Bentley you will be offered a competitive salary which is commensurate based on your experience. Our core benefits include: 

*   Pension matched by employer up to 7% 
*   Option to purchase, sell and carry over annual leave 
*   Life assurance / Private Medical Insurance / Critical Illness Insurance and Health Screening options 
*   26 weeks maternity leave, enhanced paternity and adoption leave/ Shared parental leave  
*   Payment of annual professional institution subscription costs 
*   Gym Membership discounts UK wide  
*   Cycle to work scheme, interest free season ticket loans and discounted dining cards also available  

  Mott MacDonald Bentley are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. **Other InformationThis is a Mott MacDonald Bentley role, employed by Mott MacDonald.** Mott MacDonald Bentley is a joint venture business, established in 1999 between civil engineering contractor JN Bentley and global management consultancy, Mott MacDonald. Mott MacDonald Bentley offers fully integrated design and build services to its clients, combining the contracting expertise of JN Bentley and the design specialisms of Mott MacDonald. This role is employed by Mott MacDonald but will involve working across the joint venture business, both with Mott MacDonald and JN Bentley colleagues. **About Mott MacDonald** Mott MacDonald is a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities. A fundamental part of this is respecting each person’s differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence. **We believe that because we care about what we do, we do things better.** We know that our people are our most valuable asset, so we are dedicated to investing in them, through our comprehensive training and development schemes, exposure to the wider design and build business and endless opportunities. We are committed to creating a workplace where our people are safe, have a voice, can reach their full potential, and everyone shares in the rewards. You’ll have the opportunity to contribute to projects that benefit our communities – from helping to secure water supplies for future generations to protecting homes and businesses from flood risk – our projects make a real difference. **Diversity, Equity & Inclusion** A Mott MacDonald Bentley we welcome applications from all sectors of the community. We are dedicated to building a diverse workplace where everyone feels included, has the opportunity to thrive, and is treated with respect. Even if you don’t meet every requirement for this role but are excited about the opportunity, we encourage you to apply. Find out more about our approach to Diversity, Equity & Inclusion here: https://www.mottmacbentley.co.uk/people. We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please call 01756 691572 or email recruitment@jnbentley.co.uk to discuss any such adjustments that we can make. You can read more about our Equal Opportunities Policy here: Equality, diversity and inclusion - Mott MacDonald **Agile working** We are committed to providing a flexible and agile working environment that supports both our employees and the needs of the business. Location(s): Newport, GB **Contract Type:** Permanent **Work Pattern:** Full Time Market: Water **Discipline:** Water **Job Ref:** 10002 **Recruiter Contact:** Lauren.Hutchinson@jnbentley.co.uk

BIM Technician

**Location/s:**Birmingham, Bristol, Cardiff, Newport, Croydon, Cambridge, Reading & London; UK **Recruiter contact:** Nicola Coyle Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be **brilliant.About The Business Division** The Water Utilities Division is Mott MacDonald’s centre of excellence for responding to the UK and Ireland's water and wastewater challenges. The work we do is at the forefront of ensuring safe water supplies for future generations, preventing urban flooding, and improving the health of our rivers and coastal environments. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies to outline and detailed design. Together, we deliver best-in-class solutions to our clients while offering diverse and technically stimulating opportunities to our people. **Overview Of The Role** Having been appointed to a large UK water consultancy framework in 2024, we are looking for a Engineering Manager to manage a multi-disciplinary team and lead the delivery of our waste water programme of works. You would build on the good work done in establishing our framework and work with our technical discipline leads to ensure projects within the clean water programme are delivered on time, budget and drive technical excellence. This will be a customer facing role requiring close working relationships with the client leadership team as part of a collaborative. The role is expected to progress and evolve in line with the framework requirements and the candidates’ own skills and development areas. It offers an excellent opportunity to create future-proofed services and solutions that embrace latest innovations in digital technology and the chance to mentor the next generation of talent within our business. **Candidate specificationEssential**

*   Chartered Status (CEng) with a recognised Professional Institution
*   An understanding of conventional and innovative water and/or wastewater treatment technologies
*   Track record of engineering technical leadership
*   Significant experience in development and delivery of feasibility and outline design solutions within the UK water sector
*   Ability to support bids, fee proposals or offers of service
*   Ability to check and review technical deliverables, calculations and reports
*   Strong communication skills with experience in effective collaboration across internal multi-disciplinary teams as well as Client teams
*   Desire to take a leading role with client engagement
*   Ability to travel to client offices and sites as required

**Desirable**

*   Track record in building teams and capability of junior staff
*   Understanding of key water sector wastewater treatment and sustainability needs
*   Understanding of drivers for wastewater treatment investment in England and Wales
*   Excellent technical report writing skills using concise English

**UK Immigration** Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. **Equality, diversity, and inclusion** We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where **everyone** feels they can contribute. **Accessibility** We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you. **Agile working** We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. **We Offer Some Fantastic Benefits IncludingHealth and wellbeing**

*   Private medical insurance for all UK colleagues.
*   Health cash plan to support you with every day health costs and treatments.
*   Access to Peppy, providing free support from menopause experts for all UK colleagues.
*   A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
*   Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

**Financial wellbeing**

*   We match employee pension contributions between 4.5% and 7%.
*   Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
*   Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
*   Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
*   As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

**Lifestyle**

*   A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
*   Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
*   Variety of employee saving schemes and discounts from high-street retailers.

**Enhanced family and carers leave**

*   Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
*   Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
*   Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

**Learning and development**

*   Primary annual professional institution subscription.
*   A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

**Networks, communities, and social outcomes**

*   Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
*   Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here. Location(s): Cardiff, GB Bristol, GB Cambridge, GB Croydon, GB London, GB Newport, GB Birmingham, GB Reading, GB **Contract Type:** Permanent **Work Pattern:** Full Time Market: Water **Discipline:** Water **Job Ref:** 9306 **Recruiter Contact:** Nicola Coyle

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Latest Remote Jobs inNewport, Wales·Business Development

Service Manager

Service Manager

Supervisor - Motor Injury

Supervisor - Motor Injury

BIM Technician

BIM Technician

Engineering Manager - Wastewater

Engineering Manager - Wastewater

Latest Remote Jobs in
Newport, Wales·Business Development