Internal Clinical Team Hybrid Employed 37.5 Newport PO30 2AA **About Us** Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry. **Psicon is seeking ADHD Nurse Prescribers to support our core clinic hours of 09:00-17:30, working Monday-Friday inside a hybrid working pattern (3 Days in Clinic / 2 Days WFH). We are open 7 days a week so variations to days worked can be considered to suit candidates. Part time will be considered but face to face clinic time in our Newport (Isle of Wight Clinic) is a requirement of the roleAbout The Role** The role of ADHD Nurse Prescriber involves diagnosing and treating ADHD, managing medication, and ensuring clients receive the right care according to guidelines. It includes working with other healthcare professionals, maintaining clear records, and communicating with the clinical team and external services. Ongoing learning and staying updated on ADHD research are also important parts of the job. Principle duties and responsibilities will include but not limited to:

*   Conduct thorough assessments and evaluations of individuals suspected of having ADHD, diagnosing where appropriate, communicating findings effectively to clients and their families and producing a detailed report identifying rationale for your outcome.
*   Complete comprehensive reviews of those already diagnosed with ADHD, offering holistic and patient-centred care, incorporating both pharmacological and non-pharmacological interventions.
*   Initiating clients on a range of ADHD medications (both stimulant & non-stimulant), titrating doses and discontinuing where appropriate.
*   Managing a caseload of clients through the medication pathway, ensuring they are reviewed at regular intervals in line with Psicon’s protocols & NICE guidelines.
*   Generating prescriptions using appropriate prescribing formularies and monitoring and reviewing thereafter regarding the effectiveness, continued appropriateness and safety of the prescribing intervention.

**Person Specification**

*   Professional experience in the field, including dealing with crisis situations.
*   Qualified Mental Health Nurse from an accredited institution, holding an independent non-medical prescribing qualification (V300).
*   Registered with the NMC, and maintenance of validation.
*   Specialization or experience in the assessment and treatment of ADHD.
*   Excellent communication and interpersonal skills.
*   Ability to work both independently and collaboratively, including within a multidisciplinary team.
*   Maintaining compliance as per company regulations i.e., evidence of current registration with NMC and appropriate professional body.

**Working at Psicon** We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;

*   The best possible customer service.
*   The most efficient and effective clinical work.
*   A thriving and engaged workforce.
*   A truly inclusive organisation.

**Benefits Include**

*   Enhanced annual leave of 32 days a year (inclusive of bank holidays).
*   Flexible annual leave scheme providing the ability to buy or sell back additional days.
*   Well-being days.
*   Pension scheme (with the option of enhancing via salary sacrifice).
*   Cycle to work scheme.
*   Birthday lie in.
*   Free breakfast, including 'pastry Mondays'.
*   Funded social events.
*   Staff well-being bursary scheme.

**Additional Information / Contacting Us**

*   For further information please email recruitment@psicon.co.uk or call the Psicon Recruitment Team on 01227 202155 for more information.
*   Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
*   Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.

ADHD Nurse Prescriber

**If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -** Our **“Benefits”** video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg The **“Tops Tips – Be Yourself”** video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4 _Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English_ The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable. **Job Overview** The Senior Production Operator post activities cover's pre and in-process accuracy checks, manufacture and visually checks aseptically prepared medicines, providing clinical technical services within the Medicines Unit and Radiopharmacy, under a Medicines and Healthcare products Regulatory Agency (MHRA) Manufacturer’s “Specials” Licence to ensure delivery of a timely, high quality and patient-focused service across Wales

*   They will undertake clean room activities in the Medicines unit and Radiopharmacy, using aseptic techniques including the use of semi-automated equipment to batch manufacture medicines, in accordance with clean room behaviour principles.
*   They will participate in the Pharmacy Quality Management System, undertaking pre and in-process accuracy checking and visual

inspection activities to ensure the medicinal products are safe and effective for patient use.

*   They will take responsibility for maintaining effective stock control, security and minimising waste of starting materials and consumables

required for individual batch production in their remit.

*   This will involve wearing specialist clean room clothing within the Medicines Unit and Radiopharmacy.

Main duties of the job The role holder's role include clean room activities, within both the TMU and RadioPharmacy, including clean room behaviour, aseptic techniques and the use of semi-automated equipment. They will be required to participate in the assembly and manufacture of prepared medicinal products, ensuring that the TMU, RadioPharmacy and the operations are completed in accordance with good manufacturing practice (GMP), good clinical practice (GCP) and good distribution practice (GDP) requirements, Health and Safety at Work, Control of Substances Hazardous to Health (COSHH) and Ionising Radiations regulations (Medical Exposure) Regulations (IR(ME)R), The Human **Medicines Regulations, And Any Other Relevant Statutory Requirements.** The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/ NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other **Detailed Job Description And Main Responsibilities** You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification **Qualifications** Essential criteria

*   BTEC Pharmaceutical Sciences with NVQ Level 3/The Principles of Aseptic Pharmaceuticals Processing/Science Manufacturing Tech (SMT)/Equivalent scientific qualification at Level 3
*   Cofrestriad proffesiynol priodol.

Desirable criteria

*   Accredited Pre- and In-process Checking (or be able to undertake).

**Experience** Essential criteria

*   Experience working in a MHRA Licenced Manufacturing Unit or comparable production environment.

Desirable criteria

*   Wider experience of pharmaceutical industry including procurement, stores and distribution

**Skills** Essential criteria

*   Manual dexterity to manipulate syringes/injections or prepare pharmaceutical products, and good hand-eye co-ordination.
*   Good numeracy skills
*   Computer skills

Desirable criteria

*   Approachable and professional manner.
*   Ability to remain calm in a busy environment.

We are committed to flexible working and equal opportunities. If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly. Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage. When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted. To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a **Health and Care visa** or **Skilled Worker visa**, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting **Work in the UK**. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge. Applicant requirements You must have appropriate UK professional registration. Welsh language skills are desirable Documents to download

*   JD & PS- English (PDF, 448.4KB)
*   OH Form (PDF, 640.5KB)
*   JD & PS- Welsh (PDF, 536.3KB)
*   NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
*   NWSSP - About Us (PDF, 6.6MB)
*   NWSSP - Our Benefits 2023 (PDF, 487.5KB)
*   NWSSP - Buddion (PDF, 491.0KB)
*   PCGC -Amdanom (PDF, 6.7MB)
*   Guidance Notes for Applicants April 2024 (PDF, 278.7KB)
*   IMTP Summary 2024-2027 (PDF, 13.7MB)
*   IMTP Summary 2024-2027 - Cymraeg (PDF, 13.7MB)

Further details / informal visits contact Name Jan Wines Job title Production Lead Email address jan.wines@wales.nhs.uk Additional information Kristian Edginton - Production Lead, Radiopharmacy kristian.edginton@wales.nhs.uk

Pharmaceutical Senior Production Operator

**Prison Support RoleHMP Isle of Wight£27,840** His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence. **Someone like you** You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. **An extraordinary job** In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. **What You Can Expect From Us** You’ll be given great training and opportunities for progression and development. **In Addition To Your Base Pay, You Will Receive**

*   annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
*   9 days bank, public and privilege holidays
*   access to a paid Level 2 apprenticeship in customer service
*   access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

If this sounds like you, apply now.

Prison Support Role - HMP Isle of Wight

**About the role**

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

**You will be responsible for**

*   I know my customers and serving them with passion and pride, giving great natural service.
*   I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
*   I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
*   Putting into practice the training I have received to ensure we work all work safely.
*   Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
*   Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
*   Being myself, living our values, making everyone feel welcome and always following our policies.
*   Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
*   I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
*   I always follow the think 25 policy when serving age restricted products to all customers.  
*   Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
*   I work in a clean, tidy and organised manner keeping aisles clear of congestion.
*   At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
*   I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
*   **If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’Whats in it for you?**

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!

**Flexible Working**

We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

**One Stop Benefits**

At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.

To explore the full list of colleague benefits, please **click here** and scroll to the bottom of our Careers Page.

_\*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.\*_

**Community Involvement**

At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.

Over the past decade, we’ve raised over **£10.4 million** for good causes and donated the equivalent of **1.6 million meals** through our partnerships with **FareShare** and **Olio**, helping to reduce food waste and support those in need.

Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.

**Diversity & Inclusion at One Stop**

At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

As a **Disability Confident Leader (Level 3)**, we’re committed to creating an accessible and supportive environment for all. We offer **reasonable adjustments throughout the recruitment process**, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please **Click here.**

Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please **Click here**

_\*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.\*_

One Stop - Customer Service Assistant

**About Us**

At TPF, we believe that payments are an essential part of our complex daily lives, and they should be as simple as possible. Managed by professionals with a successful track record in financial services, TPF is a fully licensed Electronic Money Institution committed to empowering businesses and individuals with effortless ways to make and take payments.

Through a combination of expertise, cutting-edge technology, and standout customer support, we aim to become a global leader in digital payment solutions. We embrace unconventional businesses with unique needs or those operating in emerging sectors, providing business accounts, payment processing services, digital wallets, and payment gateways to help them grow quickly and safely.

**About The Role**

Reports to: Head of Operations

We are looking for a versatile and proactive **Client Services Officer** to join our growing operations team. This role blends customer-facing support with light technical integration work to serve clients across our EMI and acquiring services, including digital wallets, merchant accounts, and card processing.

The ideal candidate is someone who enjoys problem-solving, understands the technical aspects of payments and integrations, and takes pride in delivering exceptional customer service in a fast-paced fintech environment.

**Responsibilities:**

*   Respond to support tickets, calls, and emails from wallet users and merchants.
*   Assist with account setup, access issues, failed transactions, and configuration changes.
*   Ensure excellent service delivery by managing inquiries end-to-end and escalating where needed.
*   Guide merchants through the initial integration process by helping test payment flows and reviewing API responses or basic errors.
*   Validate integration steps with clients (e.g. webhook tests, sandbox checks) and support go-live preparation.
*   Collaborate with the product and technical teams to troubleshoot minor system issues or inconsistencies.
*   Assist in setting or adjusting processing parameters for merchants and users.
*   Support data accuracy and ensure records are updated in relevant internal systems.
*   Report anomalies or recurring issues to the relevant teams for resolution.
*   Identify areas of process improvement and suggest optimizations to reduce support friction.
*   Handle chargeback notifications and disputes end-to-end, coordinating with internal teams and merchants for documentation, ensuring timely responses, and escalating recurring patterns where necessary.

**Key Requirements:**

*   1–2 years in customer support or operations within fintech, EMI, or acquiring environments.
*   Comfort working with or around technical tools (e.g. payment gateways, APIs, testing environments).
*   Strong communicator with the ability to translate between technical and non-technical users.
*   Familiarity with card scheme concepts (authorisation, settlement, chargebacks) is a plus.
*   Proactive, organized, and eager to learn in a fast-paced setting.
*   Experience using Zendesk or similar ticketing systems is considered an asset.
*   Must have the legal right to work in Malta (i.e. valid work permit or residency)

**Benefits:**

*   On the job training in a constructive environment with great exposure.
*   Flexible working conditions.
*   Competitive Salary.
*   Daily Lunch allowance.
*   Private Medical Insurance.
*   Gym allowance - available after probation period.
*   Training and development opportunities - available after probation period.
*   Birthday/anniversary gifts.

Latest Remote Jobs inNewport, Wales·Customer Service

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