**We are currently looking for KYC/EDD Analysts at multiple levels to join our growing teams - flexibility for an immediate start is required.Location:** Belfast ( Hybrid, flexible WFH options available - Consultants typically spend up to 2 days per week in the office, with the rest from home ) Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges. We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients. Founded in 2005, Treliant is headquartered in Washington, DC, with offices in New York, London, Belfast, and Łódź, Poland. For more information visit www.treliant.com . Treliant is committed to fostering a diverse, equitable and inclusive environment that values and embraces all races, religions, ages, abilities, gender, sexual orientations, ethnicities, languages, nationalities, political parties, socioeconomic groups and other characteristics that inform an individual worldwide view and experiences and systems of beliefs (“the principles”). We believe in championing every voice and ensuring everyone’s full potential. **Responsibilities** While the scope of each project may be different, your duties & responsibilities may include:

*   Conduct retrospective reviews of customer transactions to detect potential indicators of suspicious activity, including money laundering, fraud, and terrorist financing.
*   Evaluate the accuracy of existing Enhanced Due Diligence (EDD) documentation, ensuring alignment with internal policies and regulatory requirements.
*   Assess the appropriateness of customer risk ratings and recommend adjustments based on the depth and quality of supporting documentation.
*   Perform risk-based Customer Due Diligence (CDD) lookbacks to confirm that customer profiles meet current regulatory standards and internal expectations.
*   Identify and escalate red flags indicative of financial crime or compliance vulnerabilities, contributing to the development of effective mitigation strategies.
*   Recommend and implement accurate updates to customer risk profiles within internal systems as part of the remediation process.
*   Collaborate with internal stakeholders and client teams to ensure consistency, accuracy, and regulatory alignment across project deliverables.
*   Support project oversight through regular progress updates and participation in quality assurance reviews.

**Qualifications**

*   Strong educational background – Degree (preferred)
*   Minimum 3-4 years of KYC experience, to include working in Enhanced Due Diligence
*   Prior experience in a Quality Control or Quality Assurance function within AML/KYC/EDD operations, with a strong understanding of review frameworks, error typologies, and root cause analysis to ensure consistent adherence to regulatory and internal quality standards (preferred)
*   Excellent communication skills across all levels of seniority
*   Strong interpersonal skills, with good relationship building and engagement skills
*   Proficiency in Microsoft Office suite, particularly Excel, Word and PowerPoint

We are committed to being an Equal Opportunity Employer and want to build a diverse, inclusive and authentic workplace. If you are interested in this role but don’t tick all the boxes, we encourage you to apply as you may be the perfect candidate for this or other roles.  **Benefits** If you want to be part of a dynamic team of professionals, we invite you to join the team at Treliant. We invest in people, and challenge you to advance your career while achieving your aspirations and goals. Here at Treliant, we pride ourselves on our collaborative team culture, where we embrace diversity of thought and innovation. Career Development - We put an emphasis on personal and professional growth by providing all the training you’ll need to become a highly skilled Treliant consultant. Programs cover Finance, Regulatory, Technology, and Operational aspects of investment banking. Clients – As a Treliant consultant, you will be working with some of the top clients in the financial services marketplace such as top tier Investment Banks. Our roles place you at the cutting edge of the projects on which you’ll be working, and giving you the opportunity to learn from, work with and build relationships with the very best within those companies. Rewards – Treliant offers our permanent staff an excellent total rewards package, including competitive base salary, incentive schemes, flexible healthcare coverage and our company pension scheme. Core Values – Whether you are a Client or an employee, Treliant wants the best for you. All our relationships are based on our Core Values: Deliver Excellence, Constantly Innovate, Treasure Diversity, Be Nimble, Listen First, and Develop our People. Diversity & Inclusion – Treliant is committed to fostering a diverse, equitable and inclusive environment that values and embraces all races, religions, ages, abilities, gender, sexual orientations, ethnicities, languages, nationalities, political parties, socioeconomic groups and other characteristics that inform an individual worldwide view and experiences and systems of beliefs (“the principles”). We believe in championing every voice and ensuring everyone’s full potential. **Right to Work**  Treliant is **not** in the position to provide sponsorship for this current position and so applicants must be able to work in the United Kingdom without requiring sponsorship. Please note, Treliant receive a high volume of applications for all roles.  While we will endeavour to respond to all applicants, this is not always possible. Should you not receive a response to your application within 2 weeks, it is likely that you have been unsuccessful on this occasion.  However, we would like to retain your details on our systems and may contact you should another potentially suitable vacancy arise.  **Treliant LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, colour, national origin, sex, sexual orientation, genetic information, religion, age, disability, or military status in employment or provision of services. When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the office so that proper arrangements can be made.**

KYC/EDD Analyst

As a Customer Success Executive or Senior Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. We have opportunities for Executive and Senior Executive level candidates and will appoint candidates at the level according to their experience. Located in Northern Ireland to work on a hybrid basis. **Alternatively must be based in the UK and open to travelling to the Belfast office periodically for meetings and training.In This Role You Will**

*   Own relationships with multiple accounts, be a trusted advisor, understanding customer needs and working together to identify new sales opportunities with existing customers.
*   Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business.
*   Represent Seopa at customer meetings, conferences and exhibitions to aid business and organisational development (some travel within the UK required)
*   Share your knowledge with colleagues and where appropriate assist junior employees.
*   Become a market expert, understanding customer, market and industry trends to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of Seopa product lines.
*   Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner
*   Onboard new customers, liaising with other teams to ensure seamless integration
*   Monitor and report on business activities and provide accurate and timely reports to customers and the customer success manager.
*   Collaborate with other teams, including engineering and product management to deliver new opportunities and ensure alignment with customer expectations on roll out of new customer products or updates.

**Personal Specification The Successful Candidate Will Be**

*   Determined and eager to embrace new experiences and responsibilities.
*   Confident communicator: Empathetic and comfortable dealing with senior company executives.
*   Customer focussed: Thrive on customer interaction
*   Organised and proactive

**Academics**

*   Degree in a business or IT field, ideally with a 2:1 or equivalent or relevant experience in this sector.
*   3 grades Bs or above at A-Level are desirable although not essential.

**Essential Criteria -**

*   Minimum of 1 years experience in a customer facing, account management role, ideally from a technology, consulting, insurance, financial, utilities product background
*   Experience managing and maximising the profitability of multiple B2B relationships in a target driven environment
*   Strong analytical skills to interpret data.
*   Excellent skills in MS Office (particularly Excel).
*   Proven ability to self-educate
*   Superb written and verbal communication skills.
*   Able to communicate confidently face to face and virtually.

**Desirable**

*   Experience in an IT, e-commerce, fintech or financial services environment
*   An appreciation of web/software development
*   Experience of CRM or Google Analytics

Must be eligible to live and work in the UK and can identify with and commit to our company values: SMART:We are innovative and strategic, we find better ways to do things EFFICIENT:We maximise productivity and value for money, we minimise waste and duplication OPEN:We are one team diverse, loyal and respectful, we welcome new ideas, challenge and change PASSIONATE:We are ambitious, positive and driven, we celebrate the success of our company and colleagues ACCOUNTABLE:We are responsible, trustworthy and dependable, we do what we say we will **Remuneration:Seopa offers a competitive salary and comprehensive benefits package**, **including:**

*   annual performance based bonus
*   private medical insurance
*   life assurance
*   competitivepension and opportunity for annual pension review
*   health cashback plan
*   hybrid working arrangements
*   additional service-related holidays
*   option to buy additional holidays
*   cycle to work scheme
*   full access to online learning system
*   wide-ranging discount reward schemes

**About Seopa** This is an excellent time to join our multi-award-winning company. The right candidate will have an opportunity to work in a friendly, dynamic and inclusive working environment with like-minded, talented and passionate individuals with options for hybrid working giving the flexibility to work a mix of in the office and at home. An indigenous company founded in 2003 with branches in Belfast (Head Office) and Timisoara, we are an industry leader in creating and hosting insurance, finance and utility price comparison engines. In addition to providing our software and systems to other companies, we operate our own insurance comparison brands - Quotezone.co.uk and CompareNI.com. Used by millions of customers annually, our systems enable insurance providers to secure business within their target markets and empower consumers to easily identify those providers who meet their financial product requirements at market leading prices. Our Affinity Partnership arrangements facilitate other companies to increase the range of services offered (and revenue generated) via their websites.Our products are used by over 400 financial partners in the insurance, finance and utilities industry. Our success is recognised by a series of awards including six consecutive Deloitte Technology Fast 50 awards, a Deloitte EMEA Technology Fast500 award, several prestigious Deloitte Best Managed Companies awards (2017, 2018, 2019), three Gold Standard Best Managed Companies awards (2020, 2021 and 2022) and Platinum Best Managed Companies award 2023 and 2024.

Customer Success Executive (hybrid/remote)

Responsibilities:

*   Manage P&L responsibility of the ST business unit.
*   Full responsibility of development as well as execution of the annual marketing plan of the BU.
*   Responsible for managing managers as well as individual contributors.
*   BUM is expected to meet or exceed their annual sales revenue target as defined in the division budget.
*   BUM is expected to run a profitable business. The expectation is that RSMs and sales teams will meet margin expectations by implementing an appropriate pricing policy to get sales in line with sales revenue target as well as meet margin expectation as defined in the annual budget.
*   BUM is expected to meet & exceed target for operating income.
*   Working closely with the regional LT to set and execute the franchise strategy with emphasis on providing differentiation which grows Stryker’s market share.
*   Proactively lead the team of people delivering high levels of team engagement which translates into financial results. Act as a developer of people creating a future pipeline of talent for Stryker.
*   Provide accurate sales forecasts each month and then rolled up into Europe.
*   Manage key customer relationships (existing and new), aimed at retaining and growing the business and reputation of Stryker in the market
*   Understanding the value drivers of the business and identifying profitable commercial opportunities to grow revenue and market share.
*   Collaborate with the other Business Unit Manager’s within the business unit. To facilitate cross divisional working the BUM will collaborate with RSM’s / NSM’s in other franchises representing the business unit in providing innovative customer offerings. The role will also work with all the country enabling functions to ensure all internal policies / procedures are adhered to.

Essential Requirements:

*   Educated to degree level and or equivalent experience.
*   Proven examples of matching Stryker’s core values.
*   Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.
*   Strong leadership skills and experience – experience in change management.
*   Credible and confident communicator (written and verbal) at all levels.
*   First class presentation skills.
*   Agility
*   Gravitas, with the ability to build strong external relationships to enhance and strengthen the company’s profile.
*   Expert negotiating and influencing skills.
*   Innovative with entrepreneurial flair.
*   Proven strategic aptitude and ability.
*   Ability to influence at a senior level, both internally and externally.
*   Tenacious and results driven with sound business judgement.
*   Passionate about achieving high levels of excellence.
*   Highly energised and motivated with a high level of commitment.
*   Commercially astute and customer focused.
*   Ability to work collaboratively with others to provide a high-quality service.
*   Numerate with strong analytical and problem-solving ability.
*   Excellent project management skills.
*   Hands-on approach, with a ‘can-do’ attitude.
*   Ability to prioritise, demonstrating first class organisational skills and time management skills.
*   Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
*   Self-motivated, with the ability to work proactively using own initiative.
*   Committed to learning and development.
*   Good IT skills e.g. Microsoft Office (Word, Excel, PowerPoint and Outlook)

**Experience**

*   10+ years overall Commercial experience
*   Solid experience as Commercial or Division Business Unit Leader or Regional Sales Manager for a medical device business with proven career progression.
*   Direct selling experience required, preferable in the medical device industry; with a good knowledge of opinion leaders and of the main products and competitors;
*   Proven experience in delivering market share growth and financial commitments
*   Experience in building and executing on a marketing budget and plan
*   Demonstrated success in building, managing, motivating and developing strong sales teams with direct and indirect channels. This includes acumen in setting sales coverage and leveraging territory coverage and customer focus.
*   Demonstrated ability to build engagement and leverage performance management systems to reach business objectives; includes goal setting, performance planning and monitoring, coaching, feedback and performance review.
*   Strong commercial/financial acumen; including demonstrated record of overachieving organisational goals (e.g., sales quota, growth quota, sales, P&L, engagement)
*   Excellent collaboration and communication skills; strong cross-functional influencing skills & teamwork.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Business Unit Manager, ST UK & Ireland

**About the Team:** Data Solutions Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost effective reference data technology and operational; solutions in order to meet the needs of the business, our clients, our regulators and stakeholders. Olympus is a next generation Data Fabric to streamline data sources across ICG and enable industry-leading analytics, client, regulatory, surveillance, supervisory, risk & finance reporting and data science solutions that are Accurate, Reliable, Relevant, Consistent, Complete, Scalable, Timely, Secure, Nimble. Olympus is built on Big data platform and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka. Our team interfaces with a vast client base and works in close partnership with Operations, Development and other technology counterparts running the application production platform, providing quick resolutions and timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed. **The Role:** We're looking for an experienced Senior Support Specialist to play a key role in ensuring the stability, performance, and reliability of our Big Data Platform. The successful candidate will have deep technical expertise in big data technologies and a strong track record of resolving complex technical issues. **Responsibilities:**

*   The Application Support Senior Analyst provides technical and business support for users of Citi applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
*   Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
*   Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
*   Start of day checks, continuous monitoring, and regional handover.
*   Perform same day risk reconciliations
*   Develop and maintain technical support documentation.
*   Identifies ways to maximize the potential of the applications used
*   Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
*   Ensures that storage and archiving procedures are in place and functioning correctly
*   Formulates and defines scope and objectives for complex application enhancements and problem resolution
*   Reviews and develops application contingency planning to ensure availability to users.
*   Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
*   Participate in application releases, from development, testing and deployment into production.
*   Engages in post implementation analysis to ensure successful system design and functionality.
*   Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
*   Ensures essential procedures are followed and helps to define operating standards and processes.
*   Act as a liaison between users/traders, interfacing internal technology groups and vendors.
*   Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
*   Acts as advisor or coach to new or lower level analysts.
*   Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
*   Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
*   Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
*   Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
*   Performs other duties and functions as assigned.
*   Has the ability to operate with a limited level of direct supervision.
*   Can exercise independence of judgement and autonomy.
*   Acts as SME to senior stakeholders and /or other team members.
*   Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

**Skills & Qualifications:**

*   Experience in an Application Support role.
*   Hands-on experience in supporting applications built in Hadoop.
*   Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
*   Experienced in Linux
*   Very good knowledge on analyzing the bottlenecks on the cluster - performance tuning, effective resource usage, capacity planning, investigating.
*   Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster staility and create/analyze performance metrics.
*   Experience installing, configuring or supporting business applications.
*   Experience with some programming languages and willingness/ability to learn.
*   Good SQL experience in any of the RDBMS.
*   Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
*   Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
*   Demonstrated analytical skills
*   Issue tracking and reporting using tools
*   Knowledge/ experience of problem Management Tools
*   Effectively share information with other support team members and with other technology teams
*   Consistently demonstrates clear and concise written and verbal communication skills
*   Ability to communicate appropriately to relevant stakeholders
*   UNIX shell scripting, Python / PERL will be of added advantage.

**Education:**

*   Bachelor's/University degree or equivalent experience

**What we'll provide you** By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

*   27 days annual leave (plus bank holidays)
*   A discretional annual performance related bonus
*   Private Medical Care & Life Insurance
*   Employee Assistance Program
*   Pension Plan
*   Paid Parental Leave
*   Special discounts for employees, family, and friends
*   Access to an array of learning and development resources

Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Applications Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above.------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

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