**All the detailsWorking Pattern:Sunday- 14:30 - 18:30Saturday- 04:30 - 08:30Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.Please note that the £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00** Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers. You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times. At M&S, our operations team ensures our store runs like clockwork, so you’ll need to be ready to roll up your sleeves and keep things moving. Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store. Are you ready for it? Take your marks and get ready to apply. **Purpose**

*   To deliver a great shopping experience for their customers, putting customers before task every time
*   Champion new ways of working within stores through an open mindset and positive attitude
*   Complete tasks and processes that deliver ‘best in town’ standards
*   Serve and sell across all channels brilliantly well
*   Be the voice of our customer to help us continually improve

**Key Accountabilities**

*   Serve our customers efficiently and brilliantly well – on the shop floor and at service points
*   Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
*   Skilled to utilise all digital tools and communication channels to do the job
*   Share customer and colleague feedback to help us do things better
*   Share knowledge and experience with colleagues to support others in building skill and confidence
*   Own their own learning & development and proactively access digital learning solutions
*   Know the daily sales targets, priorities, promotions & selling opportunities
*   Have great product knowledge to sell and recommend our products and services
*   Proactively engage with customers to understand their needs and make recommendations
*   Understand the store priorities and their part to play
*   Complete tasks with pace and in line with SOPs
*   Minimise cost and waste through good process practice
*   Follow safe and legal working practices

**Key Capabilities**

*   Understands how M&S operates, it’s strategy, future and the role they play
*   Committed to delivering excellent work fast with great attention to detail
*   Open to and acts on feedback, asking for this regularly
*   Sets performance objectives for self in conjunction with line manager and in line with business plans
*   Takes accountability for planning and managing own work efficiently to ensure objectives are met
*   Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
*   Effective at communicating their intentions to others; ensures communication is clear and simple
*   In control of their own reactions and considers how to share their perspective to create better reaction for team
*   Copes well with change and work challenges and recovers quickly from its impact
*   Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**

*   Contributing to store sales and cost control
*   Work across the store to get things done right first time within timescales
*   Comprehensive knowledge of customer shopping channels
*   Good level of product knowledge and services across the store
*   Up to date knowledge of the commercial operation and brilliant basics
*   Good level of digital capability and use of digital tools and applications
*   Understand customer needs and spot selling opportunities
*   Adapting to change
*   Good Knowledge of VM principles

**Key Relationships and Stakeholders**

*   Customers
*   Colleagues
*   Store Leadership
*   BIG

Customer Assistant - Operations - Stafford

**About the team:** _Are you looking for a role to support colleagues across the OSB Group by designing, delivering and continually improving our digital workplace services? As part of our transformation journeys, we are looking to accelerate the implementation of our standardised and scalable digital workplace services, enabling our colleagues to be productive from anywhere. This is a pivotal role in the End User Technology Team with a real opportunity to showcase your expertise and make a positive impact._ **About us:** The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB's unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia. Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. **What you will be doing:** In this role, you would be expected to design our Digital Workplace approach, focussed on performance, resilience, security, and scalability, therefore you will need to understand how to manage an estate of devices and applications. The position holder will be entrusted to provide tailored solutions based on industry best-practice principals that ensure strong strategic positioning for future advancement and expansion of End User Technology (EUT) based upon of the Group's IT stakeholders' requirements. You will be the conduit between operational support, architecture, business change and 3rd party support teams, providing the enterprise level knowledge to support architectural designs in delivery to BAU. Your responsibilities will include…

*   Interacting with business stakeholders and End User Experience (EUX) Service Manager to ensure the user experience remains fit for purpose as OSB Group grows
*   Development and delivery of technologies within the Group and new service introduction
*   Providing technology roadmaps for the End User estate ensuring that it is fault tolerant and resilient by design
*   Responsible for technical escalation across all EUT technologies during BAU and the warranty period of new services, including managing supplier relationships with 3rd parties
*   Acts as End User Technology SME in relation to medium/large technical projects and complex work packages into business-as-usual operations
*   Proactively identify opportunities to create and deliver robust business case proposals which improve reliability, stability, and efficiency in the EUT space

**Travel will be required between Chatham, Wolverhampton and London on a frequent basisIn return for your commitment:** We offer a base salary dependent on experience of between £55,000 - £68,000.

*   Enhanced family-focused benefits
*   Hybrid-working \*be specific if appropriate
*   Annual bonus opportunity

_Please use this link to see the fantastic benefits available at OSB:_ _OSB Careers_ **Could you be the one?** We are looking for talented individuals who have the experience and knowledge set out below:

*   Previous work experience including:

*   Designing (HLD/LLD) and implementing new technology solutions for Workplace Services
*   Software and hardware asset management
*   Producing option papers with emphasis on budget management, standardisation and end user experience
*   EUT monitoring, reporting and continuous service improvement

*   Strong knowledge of MS Exchange Online and Office 365
*   ITIL Foundation certification is essential

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. **What To Do Next** If this sounds like you, please send us your CV! Alternatively, if you wish to have an informal and confidential chat about this role please contact us on If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! _OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don't stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not must productive in an office and tied to the 9 to 5. The vast majority of roles throughout the Group fall within scope of our Hybrid Working approach, which aims to provide ongoing flexibility and support in terms of work:life balance. Our approach provides opportunity for individuals to informally agree with their Line Manager how they split their working week between their primary office location and home. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted._ _#INDHP_

Modern Workplace Manager - Wolverhampton

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team. We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort. **The Belfry Meetings And Events** The Meeting & Events department boasts 24 stylish event spaces capable of hosting gatherings of all sizes, from board meetings to large weddings and corporate events. With over 120 team members, we serve up to 800 guests simultaneously. Our experienced team ensures seamless and successful events, from celebrity golf days to themed BBQs, creating memorable experiences for all attendees. The on-target earning potential for this role is £30,958.20 annual salary, comprising a base salary of £29,577.60 supplemented by an estimated £1,380.60 in gratuities per annum, ensuring a rewarding compensation package. **About The Role** As a Meeting and Events Coordinator you will work across a range of different functions, advising and managing the team. You will be given a 45 hour per week contract and a variety of shifts, although weekend availability is important, we are busy throughout the week and so do try to achieve some balance with this. **As a Meeting And Events Supervisor, You Will**

*   Ensure all BEO details are correct before an event, ensuring all information is passed relevant departments
*   Train casual team members weekly on upsells and product information
*   Ensure fantastic customer service when in contact with the guests around the resort
*   Supervise and support multiple conference and banqueting events

**About You**

*   Driven to deliver exceptional customer service in a stunning environment
*   An experienced supervisor who has led teams, preferably in an M&E environment however we can provide training for supervisors from any hospitality background
*   An inspirational leader who develops your team and fosters excitement for our food and drinks offering
*   Fantastic eye for detail
*   Problem-solver, experienced in taking the initiative and achieving seamless services
*   Able to develop strong relationships with your guests, team, and colleagues

**Belfry BenefitsLearning & Development** We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. **Wellness** We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. **Showing Our Appreciation** We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. **Making a difference** We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. **Our Values** Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.

Event Supervisor

**Automotive OEM Sales & Operations ManagerLocation:** Birmingham Business Park (B37 7YG), 2 days WFH

**Industry:** Automotive / OEM / Dealer Networks

**About the Role**

We are looking for a results-driven **Automotive OEM Sales and Operations Manager** to lead dealer network expansion, drive regional sales growth, and act as a key link between our OEM business and dealership partners. This hybrid role is ideal for someone who understands the dynamics of OEM standards, thrives in field-based environments, and has hands-on experience supporting or managing automotive dealership networks.

You'll play a pivotal role in strengthening our partner ecosystem and executing strategic sales plans, with a direct impact on market share, profitability, and operational excellence.

**Key Responsibilities**

*   **Dealer Network Development**: Identify, recruit, and onboard new franchise dealers across the region to increase coverage and market penetration.
*   **Sales Execution**: Own territory performance and execute regional sales strategies that hit and exceed quarterly revenue targets.
*   **Relationship Management**: Build long-term partnerships with dealer GMs, service managers, and sales leads to drive joint business growth.
*   **Training & Enablement**: Deliver training on OEM standards, product knowledge, and sales processes to dealership teams.
*   **Market Insights**: Monitor industry trends, competitive activity, and local market dynamics to inform commercial decisions.
*   **Performance Monitoring**: Track KPIs, pipeline forecasts, and dealer performance data; report insights to HQ and contribute to strategic planning.

**What We’re Looking For**

*   **Industry Experience**: 5+ years in OEM field sales, dealership operations, or B2B automotive sales.
*   **Dealer-Facing Expertise**: Direct experience working with or managing franchise dealer partners (sales, service, parts, or operations).
*   **OEM Process Knowledge**: Solid understanding of OEM programs, incentive structures, compliance frameworks, and sales operations.
*   **Sales & CRM Skills**: Strong in B2B sales execution, pipeline management, and proficient with CRM tools (e.g., Salesforce).
*   **Communication**: Able to influence stakeholders at all levels, internally and externally.
*   **Flexibility**: Willingness to travel up to 70% within your assigned territory (mostly UK-based).
*   **Education**: Bachelor’s degree in Business, Marketing, Automotive Management or related field preferred. Equivalent experience also considered.

**Bonus Points For**

*   Experience working with EV brands or emerging automotive technologies
*   Multilingual (e.g., German, Spanish) for regional dealer coverage
*   Certification in automotive sales or OEM training programs

Sales and Operation Manage

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. **And what will you be doing?** No Two Days Are The Same, But The Below Gives You a Flavour For Some Of The Tasks You’d Typically Be Involved With. Even If You Can’t Tick Everything Off From The List Below But Think You’ve Got What It Takes, We’d Be Keen For You To Apply

*   Coordinate interview scheduling between hiring managers and candidates, providing seamless diary support and ensuring all parties are well-informed
*   Post and manage job adverts across various platforms, reviewing and progressing applications within our ATS (Talos)
*   Conduct CV searches using Boolean methods on recruitment databases (e.g. Reed, TotalJobs), presenting suitable candidates to the TA Lead
*   Maintain up-to-date and accurate recruitment activity trackers in Excel, producing clear reports for the TA Lead and senior stakeholders
*   Monitor the careers inbox daily, responding to queries promptly and professionally, flagging any key trends or issues to the TA Lead
*   Manage candidate communications throughout the hiring journey, ensuring a smooth, timely and personable experience
*   Support the onboarding process, from issuing offer paperwork to ensuring right-to-work documentation is correctly collated and filed
*   Provide administrative support to the TA Lead on recruitment projects such as advert audits, campaign planning, and high-volume scheduling coordination
*   Work closely with internal systems and support the Talent lead in driving consistency and efficiency across all recruitment operations
*   Assist with the preparation of interview materials and scoring templates, ensuring all documentation is aligned with Centrick’s process and values
*   Responsibility for recruitment administration

**What You Need To Succeed**

*   Experience with high volume recruitment whilst maintaining a consistent, high-quality candidate experience
*   Exceptional administrative skills, a natural flair for organisation and coordination and an interest in people and processes
*   You’ll support multiple stakeholders across the business, so clear communication and the ability to manage competing priorities is essential

**Why Join Us?**

*   Time to Recharge: 25 days’ holiday plus bank holidays
*   Future Security: Enhanced pension scheme based on role
*   Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
*   Health & Wellbeing: Medicash virtual GP, therapies, dental and optical support
*   Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
*   Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
*   Mental Health Support: 24/7 mental health services
*   Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
*   Giving Back: One volunteer day annually to support a charity or cause close to your heart
*   Reward Platform: Monthly perks how you like

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Latest Remote Jobs in
Birmingham, England·Operations

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Latest Remote Jobs inBirmingham, England·Operations

Customer Assistant - Operations - Stafford

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Sales and Operation Manage

Internal Recruiter 6 month FTC

Internal Recruiter 6 month FTC

Latest Remote Jobs in
Birmingham, England·Operations