Job Title: Business Development Manager Reports to: Regional Director/Head of Region Location; South of England (Remote with some travel for client meetings) Direct Reports: None Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support. Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life. **Role Objective** We are looking for a driven and passionate Business Development Manager who will immerse themselves in their region promoting the amazing outcomes that Kooth services deliver. This position plays an essential part in Kooth’s growth strategy for our children and adult services platforms. **Key Components** Finding new business opportunities to increase revenue - 40% Building and maintaining client relationships - 10% Conducting market research to identify trends and opportunities 10% Developing and presenting business plans to company leaders 30% Monitoring progress and adjusting strategies as necessary 10% **Main ResponsibilitiesSales Growth and Expansion:**

*   Promote Kooth services for Children, Young People, and Adults.
*   Develop new sales opportunities to achieve quarterly and annual targets.
*   Drive growth and expansion across the region.

**Stakeholder Network Building**

*   Build a strategic network of stakeholders across the region, including NHS, local authorities, GPs, VCS, and Service User groups.
*   Attend meetings, events, and conferences to foster relationships.

**Partnership Bids And Tender Opportunities**

*   Support the growth and expansion of Kooth services across the region.
*   Develop partnership bids and lead the submission of high-quality tender opportunities.
*   Build strategic collaborations with national stakeholders in NHS, VCSE, and other organization

**Data Analysis And Salesforce Management**

*   Collaborate with Research & Data, Corporate, and Commercial teams to analyze data.
*   Create compelling narratives for business cases that secure new service contracts.
*   Ensure Salesforce is regularly maintained with contacts, leads, and opportunities.
*   Analyze data through Tableau to advance conversations with commissioners and partners.

**New Business Development**

*   Support and implement business growth strategies and sales campaigns.
*   Work in partnership with senior-level commissioners and providers to successfully identify potential new opportunities for Kooth and to work with internal colleagues to redesign services and develop new solutions to meet the identified need, ensuring Kooth and Qwell are both at the heart of new models of care

**RequirementsTechnical Skills** Meet sales and renewals targets; experience in team-based business growth strategies Proficient in Microsoft Excel, Word, PowerPoint, Google Suite, Salesforce.com, and Tableau. Positive engagement with diversity and difference issues. Forecast, report, and record effectively using Salesforce. Develop and deliver customer success presentations and sales pitches. Manage client relationships within a complex stakeholder environment. Collaborate effectively with Business Development Managers and internal departments. Network and maintain senior-level relationships with partner agencies. Develop and support commissioner engagement and comms strategy **Power Skills** Conflict Management Inclusivity Continuous improvement Negotiation Collaboration Coaching Team Solutions driven Self-starter Drive high performance **BenefitsAre you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.**

*   Competitive Salary:

Dependant on experience up to £57,000 + OTE

*   Generous Annual Leave

Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

*   Professional Development

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

*   Financial Security

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

*   Health and Well-being

Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

*   Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

*   Flexible Working

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

*   Lifestyle Benefits

Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together! _At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation._ _Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity._ **Request For Reasonable Adjustments** _We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team._ _Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone._ _Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check._

Business Development Manager

**Your new company** You'll be joining a dynamic and growing biotech company focused on innovation and collaboration who are looking for a proactive, adaptable, and highly organised Operations Manager to join their team on a permanent basis. This is a pivotal role that touches every part of the business - from HR and finance to facilities and IT - and is ideal for someone who thrives in a fast-paced, hands-on environment. **Your new role** You'll be heavily involved in the day-to-day operations of the business, liaising with colleagues from lab scientists through to C-suite leaders and external vendors. The role is permanent, and based in London, with the potential for 1 day/week working from home. Major responsibilities will include:

*   Act as the operational backbone of the business, ensuring smooth day-to-day running of the office and facilities.
*   Serve as the first point of contact for all HR-related queries; support policy development and employee relations.
*   Support payroll, vendor payments, and invoicing processes, working with finance support.
*   Manage relationships with service providers and facilities teams to ensure a well-maintained and functional workspace.
*   Oversee office management tasks including supplies and space planning.
*   Support onboarding and offboarding processes, including basic IT setup and troubleshooting.
*   Collaborate closely with the executive team, to support strategic and operational initiatives.
*   Drive and complete operational projects with initiative and attention to detail.
*   Maintain and improve internal processes to enhance efficiency and employee experience.
*   Ensure compliance with relevant policies and procedures across HR, finance, and facilities.

For more senior candidates there is an alternative, 9 month contract, role operating at an Operations Lead/Director level paying a generous package for a biotech company in London.

**What you'll need to succeed** As well as strong organisational skills and an ability to work well in a fast-paced environment other requirements include:

*   Proven experience in an operations, office management, or HR-focused role, ideally in a startup or SME environment.
*   Strong interpersonal and communication skills; able to work with stakeholders at all levels.
*   Comfortable wearing multiple hats and switching between tasks and functions with ease.
*   Solid understanding of HR practices and processes (CIPD not required).
*   Basic IT literacy and confidence in handling common tech issues (e.g., password resets, account setup).
*   Highly organised with excellent time management and prioritisation skills.
*   A self-starter with a "doer and finisher" mindset who takes ownership and follows through.

**What you'll get in return** You'll be a major part of how the business runs on a day-to-day basis, with significant exposure to C-suite leaders and external vendors. There are plenty of opportunities to learn from a highly experienced team and you'll be supporting a business which is developing truly innovative, life-saving therapies. As well as a good salary package, there is also a bonus and a generous leave allowance plus other benefits. **What you need to do now** If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Keywords: biotech, pharmacuetical, operations, manager, management, office, lab, R&D, finance, HR, human, resources, small, London, permanent, job, IT, payroll, vendor, facilities, project, delivery

Operations Manager - biotech company

**What Makes Us a Great Place To Work** Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. **Role Summary** The Coordinator, HR will work within the Talent function of the business, providing comprehensive administrative and coordination support across all HR related activities. This role will suit an individual who thrives working autonomously as well as in a team. The successful candidate should have a strong willingness to learn, a proactive customer focused mindset, excellent multitasking abilities, and a self-motivated approach. This role offers a valuable opportunity for someone looking to build a career in HR. It provides the opportunity to develop foundational HR knowledge, along with organisational and coordination capabilities, within a fast-paced and professional environment. It is well suited to a dedicated team player who is driven to deliver consistently high standards. **Key Responsibilities And Activities** PAYROLL PROCESS ONBOARDING

*   Point of contact for any people movement / payroll questions or information
*   Act as main point of contact for the Payroll team on the payroll process, partnering with them on any escalations
*   Flags complicated issues for advice and decision making
*   Communicate payroll deadline on a monthly basis and advocate for Workday being the one source of truth for all payroll data
*   Log details for FP new joiners, prepare new joiner induction emails, maintain office lists, and HR Systems
*   Right to work checks and background checks for FP new joiners
*   Communicate start dates of new joiners to necessary individuals within the London office
*   First point of contact for all new joiner queries

EMPLOYEE RELATIONS HEALTH & SAFETY

*   First point of contact to provide advice to employees on aspects of company policy, specifically; Parental leaves (maternity & paternity leave) and LOAs
*   Manage the parental leave life cycle including carrying-out parental leave briefings with employees, check-ins at relevant touch points, and facilitate return to work processes in a timely manner
*   Manage the end to end life cycle for all LOAs for the London Office, prepare/share paperwork and update trackers
*   Ensuring all leave start and end dates are captured in workday and paperwork is sent to employees
*   Work closely with the HR Specialist to track/monitoring of ergonomic assessments for Consulting staff
*   Conduct ergonomic assessment inductions for all new hires, hold meetings and answer employee queries as required
*   Provide regular updates to HR Senior Manager & HR Director on the utilisation status, ergonomics assessments and support provided to individuals

GENERAL ADMIN

*   Manage the HR inbox as the primary point of contact for answering HR-related queries, escalating issues when necessary
*   Assist with the Tenure Programme, ensuring tenure milestones are celebrated and employees are recognised and rewarded. Maintain programme resources, policies, and guidelines while tracking celebrations and providing insights for improvement
*   Oversee the Guardians process for all office events, ensuring seamless coordination and execution
*   Share contracts and schedules for new hires, job changes, promotions, and other employee transitions
*   Manage the timely and efficient coordination of the quarterly Consulting Click-Ups and promotions process
*   Prepare and distribute FP compensation and bonus memorandums, and parental leave bonus memos for relevant stakeholders
*   Assist HR team members with various projects and tasks as needed, providing support across different HR functions
*   Provide additional HR support during peak periods to ensure smooth operations
*   Proactively identify opportunities to enhance HR processes, striving for the implementation of best practices throughout the employee lifecycle
*   Monitor and communicate all personnel movements to ensure that all HR systems are updated and accurate
*   Ensure that HR processes remain efficient, streamlined, and in line with Best Demonstrated Practices (BDP)
*   Initiate new joiner background checks working with the relevant HR Lane leads for GC and Local FPs

_This role description may be subject to change, depending on current requirements within the business._ PERSONAL ATTRIBUTES This role will suit someone with administration and/or HR experience in a professional services environment. **You Will Need To Demonstrate**

*   Exceptional attention to detail
*   Ability to deal with highly confidential and sensitive information
*   Embraces a growth mindset, with a strong willingness to learn and adapt to changesCollaborative team player who actively supports others a fosters a positive team culture.
*   Resilient and adaptable, able to maintain focus and professionalism under pressure or during periods of change
*   Excellent organisational, prioritisation and time management skills, with the ability to manage multiple priorities effectively
*   Strong verbal and written communication skills
*   Highly motivated, , dedicatedand committed to meeting deadlines
*   Comfortable working in a dynamic environment and navigating ambiguity with confidence

**Qualifications** ESSENTIAL

*   ~2 years of HR experience
*   Proficient in Excel, Word, PowerPoint and Outlook
*   Experience of working for a professional services organisation preferred
*   Proven organisational and prioritising skills
*   Resilience, experience working in a busy, fast-paced environment

DESIRED

*   University or college degree
*   Desire to develop a career in HR domain and gain CIPD qualification
*   Knowledge of HR systems

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